1. Program, sender, and recipient
Program name: Middle America Homes Internal Operator Alerts.
Sender: Middle America Homes, identified in each alert as Middle America Homes Ops.
Recipient: This is a one-recipient program for the protected mobile number of a company operator who has directly provided written authorization. It is not offered to sellers, buyers, customers, leads, property owners, or the public.
This program is separate from seller-inquiry, customer-care, property-owner marketing or nurture, authentication-code, and Follow Up Brain master-switch messaging. Viewing this public page does not enroll anyone.
2. What the alerts may cover
Fixed, server-rendered alerts may tell the authorized operator that one of these internal actions requires attention:
- a secure sign-in must be completed in the original provider;
- an authentication or MFA approval must be completed in the original provider;
- a legal or permission action requires review in the original authorized service;
- a production outage requires review in the internal operations console; or
- a material release requires approval or rejection in the internal release console.
Alerts do not contain links, telephone numbers, passwords, one-time passcodes, MFA codes, credentials, secrets, customer data, or arbitrary caller-supplied text. They never ask the operator to reply with sensitive information.
4. Frequency and charges
Message frequency varies with actual internal operational events. The program will not send more than 3 alerts in any 15-minute period, 6 alerts in any hour, or 12 alerts in any day.
Message and data rates may apply. Middle America Homes does not charge a separate fee for receiving these alerts.
5. STOP, HELP, and reauthorization
Reply STOP to end text alerts. Middle America Homes also honors standard equivalents such as STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE, and QUIT. Opting out suppresses SMS and any iMessage fallback for this program. The messaging provider may send one standard confirmation after the opt-out.
Reply HELP or INFO for help, call (260) 908-9906, email seth@middleamericahomes.com, or use our contact page.
Replying START does not reactivate this high-trust program by itself. A new direct written authorization and a separate operator-owned activation decision are required.
6. Delivery and safe response
Wireless carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed. Alerts are notices only. Any approval, sign-in, permission, outage response, or release decision must be completed in the original authorized provider or internal console—not by replying to the text.
If the protected number is reassigned, disconnected, or no longer controlled by the authorized operator, the operator must reply STOP or contact Middle America Homes so the number can be suppressed.
7. Privacy and program records
The Internal Operator Alert Privacy Notice explains the consent and technical records used for this program, the mobile-number non-sharing rule, suppression handling, and the separation from seller, customer, and marketing data.
8. Program changes or termination
Middle America Homes may suspend or end this program. A material expansion of the recipient scope, sender, alert categories, or message purpose requires a new review and new direct authorization when applicable; these terms do not silently broaden the one-recipient operational-alert consent.
9. Contact
Questions about this program can be directed to Middle America Homes at (260) 908-9906, seth@middleamericahomes.com, or through our contact page.